Your question is not answered below, you can do it through the store's live chat widget via the store's live chat widget or by email: support@retrocyclinggear.com. We will do our best to answer your questions.
1Q: If I choose the wrong size, can I return it?
A: Yes, you can (it is difficult to determine the size on the Internet).You can contact our customer team at any time, our professional team will solve the problem for you.
2Q: Can I cancel the order?
A: All orders can be cancelled before shipping. If your order has been paid and needs to be changed or cancelled, please contact us within 12 hours. Once in transit, it cannot be cancelled.
3Q: Do you ship worldwide?
A: Yes, we provide free shipping to more than 220 countries and regions around the world. There may be some locations that we cannot deliver to. If you happen to be located in one of these countries, we will contact you to make the best arrangements for you to accept your item.
4Q: How long will the shipping take?
A: From the date of placing the order, we will ship within 24-48 hours, and the shipping time is 7-12 working days. Express shipping is also available at checkout, most times it takes 5-7 days. For a more accurate measure of shipping time, please contact our account team.
5Q: Do you provide tracking information?
A: Yes, once your order ships, you will receive an email with tracking information for your item. If you do not receive tracking information within 5 days, please contact us.
6Q: How do I choose the size?
A: Our sizes fit most people's sizes, of course, for cycling apparel, each brand is different, so we can suggest that you can check our size chart before buying.
